Turnaround Time
Last minute job?
Other vendors let you down?
Need something same-day?
Don’t worry, we’ve got you covered!
We work for the event industry as well as the film industry so we understand tight deadlines and extremely rush situations.
When everyone else says no, we’ll say yes.
On regular jobs, our turnaround time is 24 hours after artwork approval and payment. That means that once your job is paid for and you email us saying, “proof looks great, print it!”, your order ships out or is ready for pickup within 24 business hours. If we receive an email or call from you saying, “I need something today!”, we can work with you through the process of quickly sending your artwork/logos and payment so that your order can immediately go to production as a first priority.
Although we get the ball rolling fast to get your order out, we do not sacrifice quality.
All banners are still put through strict quality control to make sure your order is perfect. In addition to fast turnaround, Step and Repeat LA also offers RUSH shipping, or local delivery services for additional fees, making sure your order gets to you right away.
Please visit Shipping for more details.
We have the fastest turnaround in town and promise to do everything we can to make your job go right.
The above turnaround times do not include shipping time.
- Above rush fees do not apply to all products and may vary.
- Please call for exact rush fees for your job.
- Packages will be shipped out at 3pm PST Mon-Fri.
- Orders can be picked up locally Monday-Friday from 9am-5pm.
- For any questions or orders needed on a weekend, please call us at (818) 434-7591.
“We’ve always been blown away with the customer service, high quality and willingness to meet our often last-minute deadlines that Step and Repeat LA has provided!”
– Sheena Lindahl, President, Empact
“You guys rocked it yesterday! Thank you so much for making that happen so last minute! The step and repeat turned out great and I really appreciate you not saying no to such a last minute request! Look forward to next time!”
– L.K., Sky Events and Production